Customer Feedback for Purple Ocean

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Knowledge Base

  1. Credits & Purchases →

    1. 1-hour delivery pricing FAQ
    2. I paid for credits, but I didn't get those credits in my account. What now?
    3. Chargeback with iTunes, user wants account back

  2. Using Purple Ocean →

    1. Signing up
    2. How do I place an order with a psychic advisor?
    3. How do I send a video with my order?
    4. Can I add a comment or message to my order after it's been submitted?
    5. How do I view my past readings?

  3. FAQs →

    1. What is Purple Ocean?
    2. How does Purple Ocean work?
    3. When will my order be delivered?
    4. What kinds of readings can I get on Purple Ocean? How much do they cost?
    5. Can I get a "rush" reading?

  4. Account & Settings →

    1. I've forgotten my password.
    2. How do I change my password?
    3. How do I change my username?

  5. For advisors →

    1. What is The Purple Ocean Pay Scale? What Will I Get Paid?
    2. My application for an advisor account was rejected. Why? What can I do?
    3. How do I initiate a withdrawal of funds?
    4. Can I Change My Profile Video? How?
    5. How will I know when a client places an order with me?

  6. All articles →

    1. Signing up
    2. I've forgotten my password.
    3. What is Purple Ocean?
    4. What is The Purple Ocean Pay Scale? What Will I Get Paid?
    5. How much does a reading cost?
    144 articles →

Feedback and Knowledge Base

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