General

  1. Private message with other users

    Allow us to message other users. Perhaps there could be an inbox saying another user requests to message you accept or not accept. After reading some of these reviews, sometimes I want to reach out to some of these people and ask them how their readings and predictions went. We could also refer other readers.

    15 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. advisors should maintain the 24hr,and 1hr delivery as it's meant to be part of the services offered here

    We all can't afford the lives, and videos going at $9.99/min, it's really expensive to convert our currency to dollar and many others can agree with that.. Eg in Zambia $1=k19 so it's really really expensive. So we'd really love if advisors that choose to remove that option to consider it. Atleast they can put a limit of orders to accept in a day, so that we all can atleast benefit and seek the help we need.. Thankyou

    14 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Messaging Advisors

    Dear Purple Ocean,

    I understand that users are unable to message readers on here but it would truly be nice if we were able to do so. It is extremely hard to connect with a psychic and once you do, you don’t want that connection to go.
    Recently tonight, I saw that a reader who’s been a big help for me was on taking 24 hour readings. I put in my funds and in less than a minute, I was unable to proceed because the system had locked me out due to other orders coming in. If we were able…

    9 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. 24hr delivery

    I’ve been on PO for a few years, it never fails as soon as I find a reader I connect with they become more, and more popular, and stop doing 24hr.. What’s the point of having that as a service option if the readers can disregard once their demand is higher? It’s unfair to the loyal clients who began with them on their journey. It makes me want to delete my profile all together, they should maintain the offerings on the site.

    17 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Free credit

    I’ve been spending hundreds and hundreds of dollars for readings and it would be nice to get a free reading every now and then. Just for you to show your appreciation too! Especially when a lot of money I’ve spent on these readings that has come out as inaccurate. Just a thought..

    39 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Reject incoming client.

    Hi, I have been receiving requests from clients who have clearly not read my descriptions of my services, and go ahead and make an order and are not pleased with my response, because of their neglect to read what I offer.

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. 4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Create a nuetral option when rating the advisors

    Some readings aren’t bad just not a solid connection

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Queue system

    I think PO/PG needs a queue system. Some of us have very specific advisors we go and we only go to them. With that they are very hard to get ahold of. A queue system would be beneficial so we know we will be able to get ahold of them. Even can be cut off at a certain amount. This way we don’t have to constantly refresh their page until we are blue in the face.

    17 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Transparency on Accuracy Votes

    The accuracy category is fairly new and difficult to fully understand because it is shrouded in mystery!

    Even Purple Ocean support staff admit they do not know the algorithm nor do they have any way of knowing who voted and at what percentage or if people who have had cancelled or refunded sessions can vote anyways.

    May we please have transparency on who has voted and at what percentage?

    Knowing this we can only ask clients who have not voted, instead of repeatedly asking the same people. We can also see if people voted a low percentage by mistake, that…

    17 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Per-Minute readings should be at least 10 minutes

    Everyone takes advantage of the system. They buy 3 or 4 minutes, end the call/chat, then try to get more info in the messages afterward.

    There should be some kind of minimum, like 10 minutes, or messaging should be disabled/reworked.

    We’re forced to oblige people in messages because we don’t want to get a negative review if we don’t.

    How does everyone else feel?

    13 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Reviews of clients

    We should be able to rate clients, even if it isn’t shown publicly. Some are verbally abusive and there is little to no recourse for being treated that way, here. We should at least be able to let admins know in an official way when someone is insulting, crude, or disrespectful. We should also be able to respond to bad reviews on our page.

    33 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. More features

    I want more features on this app like discounted readings or like more promo codes because sometimes its hard to actually get freebie readings as a good customer

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Videos need to be longer

    I think when advisor sends a video and their doing tarot cards I think videos need to be longer because I always get cut off, 3 mins inst longer given a short explanation of what the cards need 3 mins isn’t long enough, I think there should be 5mins for tarot cards readings.

    2 votes
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  15. 1 vote
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  16. 2 votes
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  17. Agreeing with other reviews

    It would be great to be able to agree with other reviews that depict your point of view also! That option would be amazing!

    4 votes
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  18. Stop the paradox. Eg adviser turns on one hour requests for base income. One live call for an hour loses you your account. Eg you miss a req

    Daft to lose your ability to read cos client takes a solid hour with you and you can't do both...

    2 votes
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  19. More questions per order and extra minutes per order

    Instead of the allotted time of 3 lousy mins that most of the time is not enough time that the readers can answer the questions more details, why not make it at least 10mins? Go figure clients are paying the services, don’t y’all think we deserve more time for the readers to answer the questions?

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. Hide Advisor Feature

    Hi, I know there’s a way to save an advisor as a favorite however it would be nice if there was also a way to hide an advisor so that their profiles do not show up in your main results when looking at all advisers. That’s especially helpful if there is an advisor who you know for sure you would not want to read with based on their ☹️ reviews, perhaps based on the tools that they use, or even after you’ve tried them and you know for a fact that you would not want to get a reading from…

    1 vote
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