General
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delete account
id like to delete this account please
52 votes -
More Percentage From Our Readings
We all work very hard here on PO and to be only making $2 & $5 readings when it’s really $5 & $10 is very difficult. Especially the live options the funds that clients give should be split down the middle. I think making this change would increase our advisors interest to work harder and help more people and not feel undermined. Many blessings to you all🙏🧿
15 votes -
Blocking a client
Purple ocean should make an option to block a client because sometimes you could have a recurring client that’s extremely rude difficult and just not be pleasant at all and not appreciate your time and reading so I really feel like we need to have a block option to block certain people
55 votes -
Getting 36% of earnings now
Instead of 40%, advisor share is reduced to 36%. The only way to be fair is to increase the prices of readings. It’s sad
9 votes -
Being able to reject a client that has dark energies
An advisor needs to protect it self from harmful clients before doing the reading, an advisor can totaly feel when a client has dark energies or intentions, so no matter the answer you give them it will be taken out of context and they will be unsatisfied and put ugly reviews that can harm your reputation and energies. So we should be able to chose our clients as well
13 votes -
Faster payment
I feel is that purple ocean should make away instead of having to wait till weeks to get paid to get paid at least within 48 hours instead of two weeks because sometimes it’s very hard so wait the two weeks and some of us use this as our only source of income And other times when you miss a day or have a sick day and you’re unable to to be available on Purple Ocean to give readings it messes up the whole entire payout time so you have money clearing faster and money clearing later it’s very complicated…
38 votes -
Add photos to messaging area
Allowing advisors to send photos via the messaging area post reading could help to reinforce the reading and also strengthen the overall client experience. People enjoy it when they can walk away with a remnant/reminder of the reading they received.
28 votes -
Option to reply to reviews
I have had a client outright lie about my behaviour in a review. She didn’t like my answer and accused me of “lashing out” in the comments. If you allow clients to create false reviews then we are owed the opportunity to present our side.
10 votes -
Allow advisors to opt out of sales
Instead of going completely offline/unavailable. I wish advisors could simply opt out of the sale pricing. I’d like to be able to get a reading for $10 instead of not at all during the $5 reading days. Thanks!
4 votes -
Advisers have the ability / control to lock messages
I feel that the fact clients have control to lock off messages isn’t fair. I think it will be fair for the actual advisers to be able to lock off questions for the message chat especially if a client asks too many questions / bombards an advisor with messages to get their attention. It should be up to us to pick and choose if we wanna answer or not. If anything, keep lock control for both client and adviser (if anything) and if theirs drama between client / advisor or as I addressed above then one or the other can…
3 votes -
Create some sort of auditory sound to be notified when a tide becomes available to fill.
This could be some sort of toggle switch to enable a sound to notify you when a new tide becomes available. As of now it’s difficult to know when a new tide customer comes in, especially if you’re not on the page constantly clicking refresh.
1 vote -
Bonus/Tip
Tip/bonus should not have a deducted fee as the same amount as a read.
17 votes -
No privacy for reader or client
PO keeping tabs on the content of readings and sending warning to readers for mentioning something as simple as picking up on evil eye/negative energy… Makes readers feel like we are walking on egg shells and cannot be honest with our clients, and violates client privacy if non-reader staff are monitoring the sessions.
2 votes -
Make it clear tides is one question
Something needs to be visible on the client’s side that states purple tides is to ask ONE QUESTION only.
5 votes -
Report Tides that go against policy
I keep seeing certain Tides that get asked and the question/s go against policy. I feel there should be a way to automatically alert the system of this and it’ll refund the customer.
2 votes -
4 votes
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The ability for clients to pre schedule readings with you via a calendar
I would LOVE if we had the option to add a calendar setting so that advisors can set availability and clients can schedule readings? The one thing I don’t like is waiting with my availability on and just having one of those days where no one comes for a few hours, since I need to be tapped in to do what I do it seems like a waste of energy. I would absolutely love if we could set availability for the week and clients could schedule there readings in, also eliminates issues where clients want to work with you but…
7 votes -
Premium services
Premium services were a client can you get more work done like chakra balancing love spells and much more I think it’s a great idea for the users of the app and the platform itself
9 votes -
Reduce the free tryout to three minutes. Not five. To be fair
So that we're not giving them a really indepth reading which massively reduces the chance of them buying from us.
26 votes -
20 votes
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