I think it would bring a lot more money to purple ocean if clients were able to choose a live chat option right here in purple ocean and not just Bitwine. allowing advisors to charge a per minute rate. Not everyone has Bitwine and I feel that it would be a great option.
[Deleted User] commented
not per min but like £10 for 10 mins etc
or £25 for 30 mins
per min some advisors are slower than others but typing chat on p/o would b great
Mona Lisa commented
yes live chat would be more efficient for the customers. but I think it should stay on a video platform like as a face time or even Skype. so not only does the customer get confirmation on who they are talking to or what information is being given, but the so does the reader. so I say yes to a live chat with in po app.just on a live 2 way format vs a delayed delivered recording.
I agree that this would be a great feature. However. The cost per minute should be regulated. I am a member of another app that permits chatting via text and phone via their app - however, I don't use them bc the advisor can change their rates at any time. Had one reader go from $1.99/min of chat to $9.99/min of chat overnight. Maybe you can even give packages of time for a flat rate... JMO.
Psychic Gina commented
Yes it would be great for it to be like texting on our phone through the purple ocean app Not on a PC or laptop like Bitwine.
Marcus Andy commented
It will be great to chat with our clients over the phone. My laptop for instance is playing funny with bitwine and is a real struggle to keep my account alive on Bitwine. Then having a chat option is also handy for us the advisors, we all have our movie with us all the time. And in the end it will bring more business and money for company and us as well.
Chakra Reader commented
I think this would give advisor a good chance to also give more insight and details on a specific question and also help clients to understand the reading a bit more with full details! I think it is a great idea I hope something like this happened soon!
Jasmine Jade. commented
Live chat would be wonderful!! I would be available more often!!! As I love texting (fast typist..) and communicating with clients through purple ocean. I feel it would help clients too who are not yet quite ready to get a reading face to face (video.) this helps the client connect with the advisor and feel comfortable and having more of an idea what kind of reading to expect from the advisor.
I think advisors should set there prices though from $0.99 to $4.99
I'm looking for some answers and questions
I set up my own account has a psychic reader And so did a family member of mine On the same phone I set up all my info if you look under my account and if you could see my ID you see that I'm not the person in the video or picture big confuse meant So I need to figure out talking to someone about fixing my account so I can get my own chance Someone help me out I knew and I don't know how to purple ocean really respond to people My customer service or anyone who can help me
The one concern is that typing on a handheld device is tedious and slow. The great feature of recording a video is no typing!
Psychic Gina commented
I feel it would offer clients a more efficient way to get readings done at a per minute charge. They get there reading in real time. Get there answers immediately without having to switch to Bitwine to get live readings.