customer should be able to Upgrade to the One Hour Reading after submitting and order.
I think this should be an option too. I prefer to do readings in the order received but when I have several one hour reads, I'm not going to risk suspension.
I think it's good to offer this option. that way clients aren't upset by having to wait if they'd rather not.
13 hours after I placed an order, the Advisor goes on One Hour Rush Readings and still hasn't done my reading! that is not fair!