General

  1. 1-10 minutes video

    I feel that videos should be 1-10 minutes cause some readings are very, very simple and force you to keep talking while others require more details, 3 minutes just can't cut it with all the details. That's so many psychics here are getting reviews talking about the psychic who just kept talking for no reason and about psychics who don't give enough details about their reading. 1-10 minutes would give the reader the option to NOT babel on till 2:30 min and give the reader time to explain the reading to the customer. It just makes more sense and that…

    1 vote
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  2. Average response time

    Almost every single one of my readings from readers who have, for example, a 6 hour average response time have been completed in 24 hours in the past few months.

    I know that this is the accepted time limit, I have no issues with that whatsoever! I just think that it's a bit misleading as these readers have been on the site for quite a while and now take a lot longer to respond than they did before, but it seems their average response time takes into account all their readings, even from a time they used to usually respond…

    5 votes
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  3. "Redeem voucher"

    Why was that taken away? I sometimes have issues with my App Store to purchase credit so I liked that it lead me to PayPal to get credit, plus the credit amount was better

    1 vote
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  4. Add sorting section in the "all advisor" section

    I feel it would be helpful to make a sorting system when looking for an advisor. For instance advisor with the fastest response time, the longest time as an advisor on po, the highest percentage on time, most trending currently, most popular, a-z, etc. Just different sorting options because there are times when I want a quick response and don't want to pay extra. So i just look through profiles for a fast response time. I think it would reward the advisors that are doing well in a certain category too.

    1 vote
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  5. Our small amounts in PayPal

    I think there should be a $5 or$10 option to buy in PayPal!

    2 votes
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  6. Advisor Discount

    Advisors should be able to receive a discount if they choose to get a reading for theirselves.

    3 votes
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  7. Average response time = mandatory response time

    It's quite frustrating, when an average response time mentioned is 4hrs for example, but you most of the time have to wait until the last minute, when 24hrs are almost expired. It must be at least some kind of rule on this for psychics.

    7 votes
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  8. Half price orders.

    I am an advisor here on purple ocean, and I believe that clients should not be able to get a half-price reading a month or a week after their previous reading. They should only have the option to receive a half-price order within 24 hours of their previous order.

    1 vote
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  9. Import Reviews From Other Sites

    Disclaimer: I am a client, not an advisor.

    I noticed that the new advisors are always at the bottom when I'm looking to find an advisor I want. Sometimes I do go to the bottom but it makes me feel uncomfortable to pay a new advisor who has little to no reviews. So to get their foot in the door, I suggest to have their reviews from another site (like BitWine) imported into their Purple Ocean profile so clients like us can see that and feel more comfortable.

    1 vote
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  10. Messaging should expire after a week

    Hi,

    I think the messaging should expire after a week. This will ensure that Psychics respond to all comments in the messaging section without fail. It will also allow Psychics enough time to get back to their customers appropriately.

    This will obviously help the Psychics to have a better relationship with their customers as well as ensuring their customers are happy with their readings.

    It is a bit unfair that we pay for a reading and sometimes our comments in the messaging section get left unanswered because the Psychic is too busy with other readings or the Psychic has signed…

    8 votes
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  11. 1 vote
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  12. Timer for chat

    I feel that in the chat purple ocean should have a timer letting you know when it will expire. I have no idea how long I can chat for. Also, both chats should expire at the SAME time instead of one before the other. They should also look into (at least for the advisor side) a way to sort their chats by which ones will expire first.

    1 vote
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  13. Editing

    We should be able to go back into our questions/descriptions to EDIT

    1 vote
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  14. Orders

    Being able to leave an order for an advisor when the advisor is off line? The advisor can then retrieve it when they come back on line and the order time starts from the point of retrieval of course.

    3 votes
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  15. might explore other pricing options for us readers. $4.50 in U.K minus U.K tax isn't loads for a reading...

    It's just that this might then help to offset users who moan bitterly having expected what costs about £25 here in U.K and all in three minutes...

    3 votes
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  16. Male reader category

    Add 'Male' as a category. I like having a male perspective at times and don't like scrolling through all advisors to find a male option with whom I might connect. Seems like there's only about a dozen to select from.

    2 votes
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  17. Advisor choice

    What about a client post a question and with what types of reading they would like. From there Advisors can pick which client to serve because they can feel a connection with the client.

    3 votes
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  18. I think question should be narrowed down to 3

    I have a few callers that literally asked 10 to 15 questions per reading that's way too much for any advisor to go over they can become challenging and confusing in the amount of three minutes I believe it should be narrowed down to just three questions

    5 votes
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  19. Offline comment delivery

    Customers should be able to leave comments to reach out to psychic reader if even offline, do that way reader could get back to his clients to do his service for another order ... It's hard to reach out to reader when they are offline.
    Thank you.

    5 votes
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  20. Unlimited messages

    I would love it if purple ocean will bring back unlimited messages I have an excellent reltionship with my advisor ms Molly when she does t hear from me she worries please bring back unlimited messages

    5 votes
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