Why can't I change a review or rating after 2 weeks?

The main reason, while perhaps not obvious, is that we have past experience from our sister website BitWine, where some users would take advantage of advisors by threatening to leave a negative review if the advisor didn't provide additional services for free. That hurt both the advisors and the integrity of the rating system.

We realize that the current system isn't perfect, but we believe that it leads to the most accurate ratings (whether positive or negative), which in turn leads to increased user happiness. Ultimately, advisors on Purple Ocean are very motivated to provide high-quality readings in the effort to build regular clientele, not just one-off clients. So eventually the best advisors do stand out, because they end up with more work, more positive reviews, and better ranking on our advisor pages.



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