How can I be featured on the front page of Purple Ocean and increase my business?

Every brand new advisor gets a turn on our front page, as we have a feature for "new advisors". This happens automatically and is not something that we program or can modify or change. This is true for our other sections on the front page as well. If you are trending (which means getting a lot of orders) this is figured out automatically by our system and you will show up in our trending section. If you are one of the highest rated psychics on our site, you will show up in the highest rated section.

Another section we have on the front page is  Staff Picks. We're only selecting a few advisors each time, so please don't take it personally if you're not chosen. The best way to get noticed for Staff Picks is to simply do your best! Make sure you're following the rules, completing all of your orders on-time, and receiving positive reviews! Happy clients make repeat clients, and we all win! 
We also really appreciate advisors who take the time to rate us in the app store! :) The more positive ratings we receive, the higher we rate in the app stores, and again, we all win!

Finally, there are 2 other ways to show up on our front page. One is to have a Bitwine account, and make sure that your Purple Ocean account and Bitwine account are connected and that you are logged in to your Bitwine account and able to take customers there. We featured these advisors on the front page in the "Live Chat" section.

The last is to make yourself available for Rush Delivery. If you are available for 1 hour Rush Delivery, you will be showcased with the other advisors who are also offering 1 hour delivery when any client taps the "available for 1 hour delivery" button featured on our front page. This is the very best way to increase your business on Purple Ocean, as most of our customers are looking for a quick, 1 hour reading.

Another option is to be available when there isn't much competition. Currently, the late night and early morning hours in the US time zones don't have much coverage, since most of our advisors live in the US. So if you can find some times to be available when few others are, especially in rush mode, you'll have success with clients who are in Europe, Australia, etc.  

For advisors

  1. What is The Purple Ocean Pay Scale? What Will I Get Paid?
  2. My application for an advisor account was rejected. Why? What can I do?
  3. How do I initiate a withdrawal of funds?
  4. Can I Change My Profile Video? How?
  5. How will I know when a client places an order with me?
  6. How can I apply to be an advisor on Purple Ocean?
  7. How do I deliver a client order?
  8. Who can become an advisor on Purple Ocean?
  9. How long do I have to deliver each job?
  10. What happens if I don’t deliver an order on time?
  11. How can I increase my revenues on Purple Ocean? No one is ordering with me.
  12. I don’t have time at the moment to accept new orders. What can I do?
  13. I’m experiencing technical difficulties with the app. Who can help me with this?
  14. How and when do I get paid?
  15. Advisor Code of Conduct
  16. Do I have to deliver a video to my clients? Can’t I just message them their reading in the Comments section?
  17. Why won't my video send? It's saying I don't have enough storage space.
  18. Can I connect my Bitwine account to my Purple Ocean account?
  19. How do I connect my Bitwine account to my Purple Ocean account?
  20. How do I apply for a Bitwine Account?
  21. Can I advertise with Purple Ocean? How do I move my profile up on the home page?
  22. What is a PayPal fee? Will PayPal take a percentage of my pay?
  23. Why am I still suspended? When will I be unsuspended?
  24. How long am I suspended?
  25. Can you lift my suspension? I don't think I should be suspended.
  26. What should I do if a client threatens or mentions suicide or self-harm?
  27. What do I do if my client didn't give me their name and date of birth like I asked?
  28. Will Purple Ocean send me a copy of my earnings for tax purposes?
  29. If my client gives me a bonus, how are those revenues split?
  30. My clients didn’t leave me a name or date of birth to help me connect. What do I do?
  31. When I select Rush Mode, it keeps shutting off by itself? Why does it do that?
  32. How can I be featured on the front page of Purple Ocean and increase my business?
  33. How can I be chosen as a Staff Pick?
  34. What is Rush Mode?
  35. How can I get my "delivery time" to go up to better average time?
  36. What is a "trending" advisor? How can I be one?
  37. I did not request a withdrawal. Why are my funds withdrawn?
  38. I applied to be an advisor. When will I hear something?
  39. How do I do Rush orders?
  40. Can you remove a negative review?
  41. Can I offer a client a refund?
  42. How can I change my Paypal account?
  43. Where can I find the link to my advisor profile?
  44. How Do I Change My Rates For Live Video Calls
  45. What are live video, chat, and voice? How can I enable this feature?
  46. What happens if I get a phone call or text message while I am delivering a live reading?
  47. I made a withdrawal but it isn't in my PayPal yet. Where are my funds?
  48. Can I block a client from ordering with me again?
  49. A client won't stop messaging me. What do I do?
  50. Purple Garden: Advisor FAQ
  51. How do I join Purple Garden? I'm an advisor on Purple Ocean.
  52. Video requirements for advisors
  53. Can I be featured as a staff pick?
  54. Can I sell other services on Purple Ocean?
  55. Can I offer other services on live calls?
  56. How do I delete / remove my profile video from YouTube
  57. I have a new rush order that wasn't there before. Can clients upgrade their 24 hour orders to rush orders?
  58. How can I be rated as Most Accurate?
  59. How do I change my live video and chat rates?
  60. Where did my "top accuracy" banner go?
  61. My advisor profile was terminated. Can I come back?
  62. What are Tryouts?
  63. How do I handle questions about the Corona Virus?
  64. Why did my rush and/or live mode expire?
  65. Answering Live Calls on iOS devices (before 14.0.1)
  66. FAQ for Barges-Ingenio Merger
  67. Answering Live Calls on iOS devices (after 14.0.1)

Feedback and Knowledge Base