When I search for a certain advisor, he or she doesn't show up in the app.
You can set notifications so that you will be alerted when a certain advisor is online. This is how to do so:
-
Tap on the picture of the advisor you wish to be alerted
to.
-
Tap on the icon of the bell in the upper right hand
corner of their profile
-
Select which options you would like to receive a
notification for.
-
Then tap "done" in the upper right hand corner of the
screen.
You will then be send a push notification according to the selections you've made to be alerted when an advisor is online.