The Sibyl

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  1. 5 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    The Sibyl commented  · 

    You need to bear in mind that we readers get most of our readings when we are in rush mode, and we are in rush mode when we are entirely available for PO.

    24 hour readings are far less, so this is why our average time of response is usually pretty short.

    Besides, most of us are not only working on PO and we have our own consults to deal with, other apps and life in general. So my recommendation would be to pick rush order if you want to make sure that you have a prompt answer, or to be patient for the 24 hour reading.

    The 24 hour reading will still be delivered ASAP, but sometimes it will take longer.

  2. 460 votes
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    101 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    The Sibyl commented  · 

    I know that one of the reasons you give for not allowing the readers to decline a reading is discrimination.

    That argument is not very sustainable since we readers are quite often sensitive and open people, not the kind that would discriminate anyone. Besides, this is our jobs and we do not refuse readings for pleasure.

    There should be a way for us to refuse readings without wasting time, so these are the options I propose.

    1. Allow a set number of declinable readings per week or month, this way you will ensure that readings are not refused lightly for there is a limit.

    2. If you don't want to use a set number, try a percentage that shall not be passed. This would allow readers to decline readings according to the measure of their workload, for it is more possible that a reader who has 20 questions a day finds more readings that need to be declined than a reader who has 5 a day.

    This is an issue that needs to be taken care of. For the sake of clients and readers equally. I'm sick of doing readings that I know will bring me a bad review. I can see it from the moment I open the message.

    A measure like this would prevent clients from being disappointed and readers from having their reputation ruined.

    The Sibyl supported this idea  · 
  3. 2 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    The Sibyl commented  · 

    I don't think this would be useful. We do not only work here in most cases, there are other services and clients that require our attention. If you choose a Rush reading, you will get your order within an hour, regardless whether you are 1 or 5 in line. As well, being first in the queue doesn't always mean that you will receive an answer straight away, for we can be doing something else, attending our business or a client. It could even increase anxiety when you see you're 1st and you are not getting your answer as fast as you expected. Not a good idea!

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