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  1. 9 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  2. 5 votes
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    5 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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    Anonymous commented  · 

    Is there any movement on this? It doesn't seem to have changed. I've had 3 readings with an advisor over the past four months with an avg response time of 9 hours completed at 24 hours each time- and I'm sure it's the same for other clients, but this is not being reflected in the avg response time as it uses such historical data. It should use relatively recent data (past few months) as the average time it takes for advisors to reply will probably change periodically dependent on their circumstances and that column should be an accurate reflection.

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  3. 5 votes
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  4. 18 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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